Ofte stillede spørgsmål

Vores leveringsteam arbejder meget hurtigt på at få dine ordrer plukket og pakket, så vi kan kun annullere din ordre i et kort tidsrum.

Hvis du kontakter os pr. e-mail eller sender os en besked via WhatsApp eller Facebook Messenger (mellem kl. 9:00 og 17:00), vil vi gøre vores bedste for at sikre, at den bliver annulleret.

It is important to double-check whether you are on the correct store. To do this, if on desktop, please check the flag that is shown on the top-right side of the website. If your email is still not recognised, you can register your account here

Måltidserstatninger kan ligne Huel-produkter, men det er de langtfra. De markedsføres og udvikles generelt til at understøtte enten et vægttab eller et fitnessprogram, og de har ofte et lavt kalorieindhold. En portion med to scoops af Huel Black Edition er et ernæringsmæssigt komplet måltid med 400 kalorier, en god mængde fibre og fedtstoffer samt et lavt GI.

Åh nej - ked af at høre, at du har haft problemer med din ordre. Vi sørger for at få det ordnet for dig ASAP.

Hvis du sender os en e-mail eller en besked via WhatsApp/ Facebook Messenger med dit ordrenummer og beskriver problemet, så ordner vi det for dig med det samme.

Ja! Alle uåbnede varer (bokse - Ready-to-drink, barer og Daily AZ Vitamins. Hot & Savoury-måltider og Powder) kan returneres til os inden for 30 dage efter leveringen, hvorefter du får pengene tilbage. Få mere at vide i vores refusionspolitik.

Please reach out to us at info@huel.com. Please note: We can’t make any amendments to the invoices, so please make sure the business information (such as the VAT number) is added to the billing address before placing the order.

Forsimplet sagt: nej. Det er en udbredt misforståelse, at kulhydrater får dig til at tage på i vægt. Huel Black Edition er mad, og vægttab handler primært om at spise færre kalorier, end din krop skal bruge. På samme måde som vores Huel Powder og Ready-to-drink kan det give dig en mæthedsfornemmelse, da det har et højt indhold af protein og fibre.

Huel Black Edition er supernemt at bruge. Bare drys pulveret i din shaker, tilsæt vand, og ryst!

Huel Hot & Savoury - Ikke alle Huel Instant Meals er glutenfri – den pasta, vi bruger, indeholder gluten.

Huel Powder – ikke alt Huel Powder er glutenfri, kun Huel Gluten-free er lavet med glutenfri havre.

Huel Black Edition - ja! Den er naturligt glutenfri.

Huel Ready-to-drink - ja! Det er fremstillet med glutenfrit havrepulver.

Huel Complete Nutrition Bars - Barerne er ikke glutenfri

Huel Complete Protein - ja! Den er naturligt glutenfri.

Huel Daily AZ Vitamins - ja! Den er naturligt glutenfri.

Huel Hot & Savoury – Kan indeholde sennep. Indeholder selleri- og hvedeallergener. Ikke glutenfri. Huel Powder – Indeholder havre. Kan indeholde sennep. Huel Gluten-free – Indeholder glutenfri havre. Kan indeholde sennep. Huel Black Edition – Kan indeholde sennep. Huel Ready-to-drink - Indeholder glutenfrit havrepulver. Kan indeholde sennep. Huel Bar – Alle smagsvarianter indeholder peanuts. Kan indeholde andre nødder og sennep. Huel Daily AZ Vitamins – Ingen allergener, men bemærk, at den koffeinholdige version af Daily AZ Vitamins leveres med en advarsel til børn og gravide og ammende kvinder.

Hvis du har en specifik allergi, der er uden for de oplysninger, så kontakt os direkte, og vi vil gøre vores bedste for at guide dig til, hvilke produkter der er egnede.

Yes, Huel is vegan! There are no animal products in any of our product ranges.

No, Huel isn’t organic. We don’t create an organic version of our products for a couple of reasons. One of them is cost. Organic ingredients are far more expensive, and this doesn’t fit in with our mission to provide universally affordable, nutritionally complete food.

We state 'GMO-free' on the website because it's important to some consumers, whether you share the same view is another matter. In the UK and EU there are genetically modified corn and rapeseed varieties that are approved for use in foods, but we feel they offer no benefits for Huel in terms of cost, consumer acceptability, and several other factors. Therefore, Huel is GMO-free.

Concerns about GMOs should be made on an individual crop and technology basis, and it's important to read a variety of scientific sources to develop a better overall view of GMOs.

Huels holdbarhed varierer fra produkt til produkt.

• Huel Complete Nutrition Bar: 12 måneder

• Huel Complete Protein: 12 måneder

• Huel Hot & Savoury-poser: 12 måneder

• Huel Hot & Savoury Pots: 9 måneder

• Huel Powder og Huel Black Edition: 12 måneder

• Huel Black Edition drikkeklar: 15 måneder

• Huel Ready-to-Drink: 15 måneder

• Huel Daily AZ Vitamins: 9 måneder

Bemærk, at vi bestræber os på at levere produkter med så lang tid som muligt til bedst-før-datoen, så du får tilstrækkelig tid til at spise dit Huel-produkt, men det afhænger af lagermængderne. Der kan være tilfælde, hvor du modtager en vare med 3 måneder til "bedst før"-datoen (BBE).

Vær opmærksom på, når du føjer enkeltstående produkter til din ordre – som f.eks. én enkelt flaske Ready-to-drink, én Instant Meal Pot eller én Complete Nutrion Bar – kan denne typer produkter have en holdbarhed på mindst 1 måned tilbage før deres "bedst før"-dato.

Hvis du modtager et produkt med en holdbarhed på mindre end 3 måneder, eller i tilfælde af enkeltstående varer mindre end 1 måned, så må du meget gerne kontakte os, så vi kan hjælpe dig.

Good news! We offer free delivery for all orders over 50 € (except Croatia). If your order is under 50 €, a small delivery fee of 8 € will be charged.

We ship from within Europe so you don’t need to worry about taxes and customs duties.

Ordrer over £45 For det britiske fastland, hvis du bestiller før kl. 20.00, er den gode nyhed, at du modtager dine varer inden for 2 arbejdsdage.

For Offshore UK (inklusive det skotske højland), varer bestilt før kl. 20.00 vil det tage 2 arbejdsdage at blive leveret.

Internationale leveringer tager normalt mellem 3-5 hverdage.

Alle andre varer Alle andre varer sendes med 1st Class Royal Mail post, hvilket betyder, at leveringer kan tage mellem 2-5 hverdage.

DPD vil gøre ét leveringsforsøg. Hvis du ikke er der, vil chaufføren forsøge at levere din pakke til en nabo eller til en nærliggende Pickup pakkeshop, så du kan modtage din ordre hurtigst muligt.

For yderligere leveringsinformation, tjek vores side med leveringsspørgsmål her

Vores leveringsteam arbejder meget hurtigt på at få dine ordrer plukket og pakket, så vi kan kun annullere din ordre i et kort tidsrum.

Hvis du kontakter os pr. e-mail eller sender os en besked via WhatsApp eller Facebook Messenger (mellem kl. 9:00 og 17:00), vil vi gøre vores bedste for at sikre, at den bliver annulleret.

Ja! Alle uåbnede varer (bokse - Ready-to-drink, barer og Daily AZ Vitamins. Hot & Savoury-måltider og Powder) kan returneres til os inden for 30 dage efter leveringen, hvorefter du får pengene tilbage. Få mere at vide i vores refusionspolitik.

Det er supernemt at ændre dit abonnement online!

Du skal bare logge på din konto, og her kan du gøre flere forskellige ting, såsom at opdatere dine oplysninger, springe en levering over eller opsige dit abonnement. Følg vores guide til Huel-abonnementer for at få hjælp til de enkelte trin i processen.

Every person you refer will save 10 € on their first order over 54 €, and you’ll get 10 € off your next order over 54 € too! We’ve created a How to Refer a Friend guide to make it as easy as possible.

Please reach out to us at info@huel.com. Please note: We can’t make any amendments to the invoices, so please make sure the business information (such as the VAT number) is added to the billing address before placing the order.

Absolutely! To lose 1lb of fat you need to consume 500 calories less than you need per day, and to gain 1lb of fat you should eat 500 calories more. Huel is a great way to accurately calculate your calorie intake whilst making sure you’re not compromising on nutrition. Take a look at our Guide to Fat Loss or Guide to Gaining Weight to get you started.

The skepticism of liquid diets is often due to lack of chewing (therefore leading to incomplete digestion). Digestion does begin with chewing; it starts the breakdown of solid food to increase the surface area.

However, with liquid diets this has already been done for you. Huel has fine milled oats as the carb source and these are a lot easier to break down further than whole oats. Also, peristalsis remains active throughout the alimentary canal, as we’ve addressed this with good levels of soluble and insoluble fibres in Huel.

Yes, all Huel products are suitable for both type 1 and type 2 diabetics, but we suggest limiting Huel Bars to one per day. Huel Instant Meals, Ready-to-drink and all Powder products can be consumed freely.

Our products are based on oats and are high in fibre. As with all food, if you're using medication to help control your diabetes, you should structure your intake of Huel appropriately. Huel Powder and Ready-to-drink are low in sugar, have a low-GI and you can accurately measure the amount of carbohydrate you're consuming in each meal; this may be useful depending on what medication or insulin regimen you're following.

The contribution of total energy intake that comes from carbohydrate is between 35% and 42% – depending on the Huel product – levels that tie in well with Diabetes UK recommendations. Indeed, for diabetics who count their carbs to help manage their blood glucose levels (as detailed on the Diabetes UK website), please look at the Nutrition information of Huel; for example, a 2 scoop meal of Huel Powder provides 38g of carbohydrate.

If you've had surgery on your oesophagus or stomach which has resulted in partial or total removal, you can still benefit from having Huel Instant Meals, Powder and Ready-to-drink. Follow the guidance you've been given as you would for other foods. One symptom you should have been made aware of from medical staff is dumping syndrome. This is where the transit time for food will be a lot quicker and could cause rebound hypoglycaemia (low blood sugar levels). The ingredients in Huel Powder and Ready-to-drink are low-GI and are ideal to reduce the risk of dumping syndrome. However, to be cautious, we recommend you keep your servings smaller and spread throughout the day. Obviously this depends on your requirements and if you're consuming Huel for 100% of your nutrition. If you’re having 100% Huel, we suggest you work up to this level over 1-2 weeks rather than going straight to a 100% intake.

Some gastrointestinal surgery can result in reduced absorption and increased requirements for certain nutrients, so we recommend you discuss Huel with your clinical staff before making it a regular part of your diet.

Absolutely. All Huel products are fine to have during pregnancy, but should be limited to one serving per day as there are different nutritional requirements during this period.

Mothers are told not to have too much vitamin A, nor to use vitamin A supplements during pregnancy. The amount of vitamin A in Huel meets the EU recommended intake and is lower than typical intakes of people who consume a varied diet, and far lower than levels that have been shown to be safe during pregnancy.

There are no ingredients in any of our products that are bad for nursing/lactating mothers, and they all should be fine to consume. However, we suggest you discuss this with your doctor or health visitor in case there are any clinically-specific reasons why they wouldn’t be suitable.

Consuming Huel Powder, Huel Ready-to-drink and Huel Bars may be okay if your diverticular disease is in remission, but we do advise caution. If you're in an active diverticulitis phase, the ground flaxseed may get caught up in diverticular pockets and cause irritation, so we suggest avoiding Huel products. Please note, Huel Instant Meals are not suitable if you have diverticulosis (both in remission and active).

Yes. Huel is safe for children above 4 years of age to include in moderation as part of a balanced, varied diet, but please give our Children, Adolescents and Huel guide a read. Huel is not suitable for babies or infants below or during weaning age as there are different nutritional requirements for this age group.

Yes! The vitamin and mineral blend in our Huel products are included to bump up the vitamins and minerals that aren't there in sufficient amounts from the food ingredients within Huel. Some vitamin and mineral supplements aren't absorbed well, but this is due to the constituents of the pill, or the form of the micronutrient used in the blend. All forms used in the Huel vitamin and mineral blend are readily absorbed to provide adequate nutrition. Read more about the Vitamins and Minerals in Huel.

Some people don’t like the inclusion of sucralose in our Huel products as it’s an artificial sweetener. We use sucralose for a number of reasons:

1. it doesn’t add any calories or carbohydrates which means the nutritional value of our products are protected

2. it’s a much healthier option than many other sweeteners

3. we only have to use a tiny amount as it’s 600 times sweeter than sugar

We do offer an Unflavoured & Unsweetened Huel Powder which doesn't contain any sucralose, and Huel Black Edition contains all-natural sweeteners.

Instant Meals don't contain any sweetener.

Read more about sucralose in our Guide to Sucralose.

Yes. Our combination of different protein sources in our Huel products means they have a perfect Protein Digestibility-Corrected Amino Acid Score (PDCAAS) of 1.0. This is the same score as other animal based proteins, and more than enough to ensure all amino acids are supplied and that the protein in Huel Powder has high bioavailability. Read more about protein in our Guide to Protein, Digestion and Absorption.

Huel Hot & Savoury have a GI of: Tomato & Herb - 23 Thai Green Curry - 19 Mexican Chilli - 31 Additional flavours are due back soon.

Huel Powder has a GI of 16.

Huel Black Edition has a GI of 19.

Huel Ready-to-drink has a GI of 25

Huel Bars v3.1 have a GI of 36.

Read our article about Glycaemic Index.

Huel Powder, Black Edition and Complete Protein are low FODMAP.

Huel Hot & Savoury, Ready-to-drink, Huel Bars und Huel Complete Protein aren’t low FODMAP.

Read more about FODMAPs here.

Your shaker and tee will be added to your order at the checkout stage on your next purchase. It will then be delivered alongside your order.

When you hit your milestone you should have been sent an email congratulating you. There is a link in this email for you to add your t-shirt size and other details. We’ll then remember this information for the next time you complete an order.

Don’t worry, our exclusive shaker and tee is on us, and comes free with your next order.